Terms & Conditions.

1. About GNCreators

GNCreators is an Instagram-first creator growth platform providing: Link-in-Bio pages, Instagram AutoDM automation, lead capture tools (lead magnets, giveaway funnels, forms), a unified lead inbox, DM qualification flows, and brand campaign access. All features connect to your Instagram account via the Meta Graph API and operate within Instagram’s Messenger Platform Policy.

2. Eligibility

You must be at least 18 years of age to use GNCreators. You must have a valid Instagram Business or Creator account and grant the required Instagram permissions to use automation features. By using GNCreators, you confirm that you have the authority to bind yourself or your organisation to these Terms.

3. Account Registration

You register for GNCreators via Instagram Login. You are responsible for all activity under your account and for keeping your connected Instagram permissions current. Notify us immediately at info@gncreators.com if you suspect unauthorised access to your account.

4. Plans and Billing

4.1 Free Plan

The Free plan is available to all creators at no cost. Usage is subject to the quotas published on our Pricing page. Quotas are enforced at the server level.

4.2 Pro Plan

The Pro plan is ₹599 per month (inclusive of GST) on a monthly subscription, or at the annual rate published on the Pricing page. The Pro plan removes usage limits on core features as described in the plan comparison.

4.3 Billing

Subscriptions renew automatically at the end of each billing cycle. Payments are processed by Razorpay. Upgrades take effect immediately. Downgrades take effect at the end of the current billing period. We will give 30 days’ notice of any price changes to existing subscribers.

5. Creator Responsibilities

When you use GNCreators, you agree to:

(a) Use all automation features — AutoDM, Comment-to-DM, story-reply triggers — in strict compliance with Meta’s Instagram Messenger Platform Policy and Instagram Community Guidelines.

(b) Only send automated messages to users who have engaged with your content in a manner permitted by Instagram’s platform policies.

(c) Ensure all lead capture forms include appropriate consent language and that you have the right to contact captured leads under applicable data protection law.

(d) Comply with India’s Digital Personal Data Protection Act 2023 (DPDP Act) for the contacts you collect through the platform.

(e) Not use GNCreators to send spam, conduct deceptive campaigns, or impersonate any person or entity.

6. Instagram Policy Compliance

GNCreators integrates with Instagram via the Meta Graph API. Our AutoDM and messaging features operate within Instagram’s standard messaging window and permitted message types. Built-in guardrails prevent rules that violate Meta’s policy from going live. You acknowledge that:

(f) Instagram’s policies may change independently of GNCreators, and we cannot guarantee that all features will remain available if Meta changes its platform terms.

(g) Misuse of automation features — beyond what GNCreators’s policy guardrails prevent — may result in restriction of your Instagram account by Meta, for which we bear no liability.

(h) GNCreators is not affiliated with, endorsed by, or officially connected to Meta Platforms, Inc.

7. Content and Intellectual Property

7.1 Your Content

You retain ownership of all content you create on GNCreators — Link-in-Bio pages, lead magnets, giveaway campaigns, and forms. By publishing on GNCreators, you grant us a limited, non-exclusive, royalty-free licence to display and host that content solely to provide the service.

7.2 Our Platform

GNCreators — including its software, design, trademarks, and technology — is owned by GrooveNexus Entertainment and Media Services Private Limited and protected by applicable intellectual property law. You may not copy, reverse-engineer, or create derivative works from the platform without written consent.

8. Lead Data Ownership

All contacts captured through your Link-in-Bio page, lead magnets, forms, and giveaway funnels belong to you. GNCreators acts as a data processor on your behalf. You are the data controller for your leads under applicable data protection law and are responsible for lawful processing of that data.

9. Prohibited Uses

You may not use GNCreators to:

(i) spam or send unsolicited messages to Instagram users;

(j) conduct fraudulent giveaways or deceptive lead capture campaigns;

(k) collect personal data without appropriate consent;

(l) infringe third-party intellectual property;

(m) circumvent Instagram’s rate limits, automation restrictions, or community guidelines;

(n) resell or sublicence GNCreators without prior written consent;

(o) attempt to access, reverse-engineer, or compromise platform security.

10. Disclaimers

GNCreators is provided ‘as is’ and ‘as available.’ We do not guarantee the platform will be error-free or uninterrupted. Instagram API availability is outside our control and may affect feature functionality. We do not guarantee specific results including leads captured, DMs delivered, or follower growth.

11. Limitation of Liability

To the maximum extent permitted by applicable law, GrooveNexus Entertainment and Media Services Private Limited shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of GNCreators. Our aggregate liability for any claim shall not exceed the amount you paid to us in the three months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless GrooveNexus Entertainment and Media Services Private Limited from claims, damages, costs, and expenses arising from: (a) use of GNCreators in violation of these Terms; (b) violation of Instagram’s platform policies; or (c) content you publish through GNCreators.

13. Suspension and Termination

We may suspend or terminate your account if you violate these Terms or misuse automation features. On termination, your data is retained for 30 days in read-only state before deletion — giving you time to export your leads via the CSV export function. Free plan data above quota on downgrade is preserved read-only and never deleted without notice.

14. Changes to These Terms

We may update these Terms at any time. Material changes are communicated via in-app notification or email at least 15 days before they take effect. Continued use after the effective date constitutes acceptance.

15. Governing Law

These Terms are governed by the laws of India. Any dispute arising from these Terms is subject to the exclusive jurisdiction of the courts of Delhi, India.

16. Contact

GrooveNexus Entertainment and Media Services Private Limited
info@gncreators.com · +91 9650778566
189 Pratap Nagar, Mayur Vihar Phase-1, Delhi 110091