Contact Us
Talk to us.
Whether you have a question about your account, a billing issue, a feature request, or a brand collaboration proposal — we are here. The fastest way to reach us is email. We respond within 1 business day for all creator support queries.
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Company
GrooveNexus Entertainment and Media Services Private Limited
Mon–Fri
10 AM – 6 PM IST
10 AM – 6 PM IST
GSTIN
07AAHCG6621K1ZF
07AAHCG6621K1ZF
Registered
189 Pratap Nagar, Mayur Vihar Phase-1, Delhi 110091
Operations
814, 8th Floor, Tower-1, Assotech Business Cresterra, Plot No. 22, Sector 135, Noida – 201305
Response Times
Creator supportWithin 1 business day
Brand & partnership inquiriesWithin 2 business days
Billing and refund queriesWithin 1 business day
Music marketingWithin 2 business days
Closed on Indian public holidays — queries received on weekends and holidays are answered the next working day.